Features Overview

The Germantown on the Go app is your mobile connection to City services and information. Key features include:

• Report Issues: Easily notify the City of concerns such as potholes, streetlight outages or code violations.
• Stay Updated: Browse the latest City news, upcoming events and meeting schedules.
• Convenient Access: Explore City services, contact information and more—all in one place.

How to Download

Downloading Germantown on the Go is quick and easy:

• For Apple Devices: Download from the App Store.
• For Android Devices: Download from Google Play.
  Simply search “Germantown on the Go” in your app store or use the links above to get started.

Getting Started

1. Download the app to your device.
2. Open the app and create an account or log in.
3. Enable push notifications to receive updates.
4. Start exploring! Report issues, browse event calendars and customize your experience.

Frequently Asked Questions

Is the app free to use?
Yes, the Germantown on the Go app is free to download and use.

Can I submit reports anonymously?
Yes, you can choose to report issues without providing your personal information.

How quickly are reported issues addressed?
Response times vary depending on the issue, but all submissions are reviewed promptly by City staff.

Contact Us

For questions or feedback, contact Customer Service at (901) 757-7200 or CustomerService@Germantown-TN.gov.